Negotiate a new status quo

The Human Factor is a strategy firm focused on equipping organizations to negotiate the challenges of a changing world.

We help visionary leaders navigate the complex task of building a better future.

From negotiating agreement between groups with conflicting goals, breaking through the stalemate of “how it’s always been done,” to implementing organizational change for a more innovative, sustainable culture, The Human Factor exists to equip leaders with data-driven support to challenge the status quo.

The Human Factor is not a traditional consultancy

We don’t take your problems back to our lab and return with shiny solutions. As experienced consultants, we know that polished decks don’t change the world, incredible humans with the skills to get things done are the true driving force of innovation. Solving your organizational challenges starts on your team, with your incredible humans. The Human Factor will be your partner in defining a strategy and building skills from the inside-out. Grounded in research and experience, The Human Factor supports strategic change with data-backed strategy and focused implementation support.

Our Approach

Accurate diagnosis, powered by research

Step one, get an accurate starting point. With our process, the best of strategy research and problem formulation meets the front-running theory in multi-stakeholder negotiation for a strategic, research-backed diagnosis of the challenge at hand.

Actionable strategy to negotiate today’s toughest challenges

Feel grounded and confident while jumping the (inevitable) hurdles of big, important change. Set a smart course and get support along the way to negotiate conflicting goals, complexity, and resistance.

Your people, progress toward a better world

Most firms start and end with recommendations. With us, see strategy enacted by your own. Our delivery focuses on equipping your organization’s change-makers with the influence, negotiation, and advocacy chops they need to advance your objectives.

The Result

Less conflict in hybrid workforce
More dynamic managers in changing organizations
Better retention after a restructure
Leading your industry with influential innovation
Leaders equipped to challenge the status quo

“The process The Human Factor brought to this work was critical — I don’t think we would get anywhere nearly as far, as fast without them.”

Project team member, Federal Agency

Latest work

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Hear Rachel Interviewed on How to Show Up in Difficult Conversations

Read a few of our favorite excerpts from the interview. Listen to the full interview on Spotify or Apple Podcasts.

The Human Factor was founded to help humans navigate one of the hardest things: change.

A letter from our founder.