We use applied stakeholder research, real-time solution experimentation, and negotiation and conflict mediation expertise to help organizations build toward a better future and navigate the realities of today.
To do this work, we start with understanding context. We identify and learn from known (and frequently, the less obvious or hard-to-find) stakeholders to ensure we understand the challenge and the stakeholders that will enable any eventual solution. The resulting insight lets us generate and conduct rapid testing of potential solutions— we test their ability to perform against real-world metrics and de-risk your path forward, within your complex ecosystem and with your people.
Our consulting teams draw from a varied toolkit. We have cross-disciplinary expertise in negotiation, behavioral economics, innovation, and design strategy. We leverage tried-and-true qualitative research and analysis methods. And, we’re developing tech-forward tools to help organizations consider their human factor.
Step one: get an accurate starting point. We map your stakeholder ecosystem and build context around the challenge at hand. Leveraging the best of change and innovation strategy and our expertise in multi-stakeholder negotiation, we examine past attempts, identify critical leverage points within your ecosystem, and uncover the barriers to change.
Stakeholder Ecosystem Mapping & Network Analyses
Qualitative Research & Need Identification
Industry Analysis & Trend Spotting
We experiment with solutions in your unique context and gather data along the way. We measure reactions, conflicting goals, and resistance, so you can feel grounded and confident when taking the leap towards big, important change.
Data-Driven Solution Design & Prototyping
Workshop, Focus Group, and Interview Facilitation
Multi-Party Stakeholder Negotiation
Leadership Alignment & Conflict Mediation
Most firms start and end with recommendations. With us, see strategy enacted by your own. We will equip your organization’s changemakers with the influence, negotiation, and conflict management chops they need to advance your new objectives.
Skill Identification & Training for Implementation
Negotiation, Influence, & Advocacy Training