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Our Recent Harvard Graduate School of Design Lecture: Negotiation as an Innovation Skill
The Human Factor brought a fresh take on negotiation to creatives at the GSD.
‘Big Feelings’ Overcoming a Standstill at Aletheia
The hard work of Aletheia's boots on the ground to understand stakeholders and break through an impasse.
How to Show Up in Difficult Conversations, Podcast Excerpts
Hear Rachel interviewed and read a few of our favorite excerpts. Full podcast available on Spotify or Apple Podcasts.
The Human Factor was founded to help humans navigate one of the hardest things: change.
A letter from our founder.
Small Experiments, Big Change: A Practical Strategy to Building an Innovation Process at NASA that Lasts
How NASA used quick experiments to test and build a new innovation process.