Advising Rethink Food on how to use experimentation to learn from stakeholders, overcome assumptions, and define a new strategic approach.

How The Human Factor overcame innovation barriers by engaging stakeholders in a highly regulated organizational context.

An ethnographic field study that examines the extent and conditions in which an early-stage design team of engineers at NASA embrace the perspectives of stakeholders with vested interest in a challenge.

In this paper we describe our approach to identifying and approaching complex societal challenges with existing or potential ties to aviation as part of the NASA Convergent Aeronautics Solutions (CAS) project.

The hard work of Aletheia's boots on the ground to understand stakeholders and break through an impasse.

A paper our THF partners co-authored alongside our distinguished colleagues at NASA was recently published and presented at the annual AIAA Aviation forum.

Our paper 'A Spectrum of Stakeholder Perspective Taking in Early-Stage Design' received the Best Paper Award at the 24th International Conference on Engineering Design.

Harvard Graduate School of Design students tapped into their inherent negotiation abilities in a lecture by The Human Factor's founder.

In some problem spaces, involving burdened, hard-to-engage, or unsafe stakeholders can be delicate. Learn what we do at THF to fill gaps in our system understanding.